Whitecrest Mushrooms Ltd

Reviews

• ★ ☆ ☆ ☆ ☆
  Here's my note to Whitecrest: Was down visiting my family in St. Thomas and Aylmer since last Friday and while visiting my sister in Aylmer yesterday, she recommended I stop by your place of business and pick up a couple large boxes of Portobello's to bring home and freeze (she knows how I love mushrooms).l Anyhow, she gave me directions and I stopped by your retail store on my way home to Toronto yesterday. I got there between 12:30 and 1 p.m.. I walked in the store and waited and waited for someone to come out. I considered hammering on the door (with the push locks but didn't want to alarm anyone). After about 10 minutes I figured to hell with it and was just about to leave when I heard someone talking upstairs so I yelled up. The fellow that sits at the desk right above (at least I think that was his desk) just looked down and told me someone would be right down. Get this, I waited another 5 minutes (maybe even more) and still no one showed up. Angry, I just thought that you're lucky I'm honest with product and a cash register sitting there, went out the door and headed back to the highway and home. Obviously I have nothing to gain by complaining but being a shopping centre executive, I realize the importance of customer service and thought you should be aware what's going...........even more so as you're a family owned business. For what it's worth, perhaps your door should have a buzzer on it or at least a bell that a potential customer could ring if no one was there. And here's the reply from a Mr. Leader............not even an apology - just a typical canned answer: Thank you for your email. We appreciate all comments that might help us improve our business. Feel free to visit our store again next time you are in the area and someone will be able to help you purchase some delicious portobello mushrooms. (as if I'm going to drive all the way there and hope someone's there to wait on me)
  By Gil Small, January 29, 2017
• ★ ★ ★ ★ ★
  I was referred to Whitecrest by a friend and I haven't been disappointed. Their portobellos are fantastic, even the seconds are great.
  By Herbert Hildebrandt, November 30, 2016
• ★ ★ ★ ★ ★
  Locally grown mushrooms. Cremini and portfolio. Great prices. Also has mushroom burgers made out of mushrooms and mixed burgers with mushrooms and beef blend. Certified Organic!
  By John Phan, October 07, 2016

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About Whitecrest Mushrooms Ltd in Putnam